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Winner: TPS Pakistan
CEO: Mohammad Sohail
Name of Application or Product: Iris
Website: tpsonline.com
Email: sohail@tpsonline.com
A switch allows the banks to offer its services on electronic delivery channels, which is essential for banks to survive and grow in today’s ferociously fast paced world. With TPS Pakistan’s IRIS as the enterprise switch, that gives the driving of ATMs/PO, integrates the delivery channels as well as provides back-office functions like Dispute Resolution, Monitoring and Settlement/Reconciliation. This consolidated approach of a switch is unique and it significantly improves the operational efficiency of the banks, gives 360 degree view of its customers and provides strong MIS important for decision making and knowing the trends. IRIS supports industry standard interfaces and protocols (ISO8583, XML, Web Services, ODBC, OCCI, etc.) to integrate to external systems and networks.
IRIS has evolved from Phoenix which has an install base of 55 institutions across 15 countries. A migration plan is currently being developed to migrate banks running on Phoenix to IRIS. Phoenix is driving the alternate distribution program of 22 banks, including 1Link, and is responsible for processing of over 80% of all transactions initiated by alternate delivery channels. Even before the formal launch of IRIS, it has been implemented in Atlas Bank and DIBL in Pakistan as well as in CBK in Kuwait.
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hi
i am studying legal engineering, and got a chance to read through US bank’s IS outsourcing contract interpretations, by Barbara L Marcolin. i just wondered that considering conducive and relatively evolving mind set in pakistan its rather difficult to adopt to a policy where by the relationship is more important than the contract itself. ie. its probabaly more often to refer to the contractual clauses to see what should be done rather than to take the spirit of the contract and go on the lines of foreberance, give and take and trying for strategic partnerships by building trust. coming to know that about 30 banks in pakistan are running IS contracts with TPS, it’s probabaly become a standardized contract and terms and conditions which all banks in pakistan might have to follow to be clients of TPS. i wonder if thats really so or people here give any importance to the strategic relationships and measures to build trust in the complex contractual environments.
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