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With this entire hype of Web2.0 and New Media, what is your organization’s security policy about the Web? In case you don’t have a policy per say, what do you think you should keep in mind when creating an IS policy for your organization’s use of communication or interactivity? Some tips, advice or experience that the community can share with us?
Please note that responses posted here will be used as part of the article in an upcoming issue of the publication. Thank you!
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many organizational cios have yet to realize what social/interactive media is! Over the past 2 years, we have seen several IT heads joining facebook as well, while before that, they were busy blocking access to users of social content. (My internet access was blocked off 3 times at one of my earlier employers for trying to use RSS feeds, orkut and blogs). Im talking about the 2003 to 2006 era, so many of the luxuries we have today were not available. I remember having a debate with my IT head on why i wanted to use RSS feeds for news when the company had subscribed to newspapers. So this is the mindset that was there back then, and even now, it still permeates our organizational structures. Im not saying everyone is bad. Im saying they seem ok with Facebook for social networks, but thats what they are still considered. Most higher management people i know only use it to keep up with friends, which is why social media still has the reputation of being a “time waster”.
Things have improved, but not to the extent where a policy/strategy may be devised.
Good thing is, some media channels and some major brands now have some semblence of an idea on what to do about this buzz word. Until and unless people at the helm of affairs start understanding the implications, we wont be going anywhere.
Also, while telephone calls in most financial institutions are recorded and internet access is not generally available to staff, there is no control over what they may post to their blogs or what they share over twitter for example…some organizations globally have started seeing tweets as information leaks. While this is a matter of professionalism, but clearly, some control has to be in place about what information can leave the organization.